palmER Support
Getting Started

Installation and Accounts

Get started with palmER AI Suite through your browser and create your account in seconds

Welcome to palmER AI Suite. Setup takes less than a minute. Here's how to create your account, start your free trial, and manage your settings.


🌐 Accessing palmER AI Suite

palmER AI Suite is a web-based application — no download or installation required.

To create an account:

  1. Visit https://platform.palm-er.com/signup
  2. Enter your email and create a password
  3. Click Sign Up

🔐 Logging In

Once you've created an account, sign in at:


🚀 Start Your Free Trial

Click the "Start Free Trial" button in the sidebar to unlock 30 days of full access:

  • MDM, HPI, and Physical Exam Assistants
  • Consult Script Generator
  • Chart Analyzer
  • palmEM AI Reference

✅ No payment or credit card required


⚙️ Managing Your Account

Click your email in the lower-left corner to open the account menu.

From there, you can:

  • 🔐 Change your password
  • 💳 View billing information (for subscribers)
  • ✉️ Contact Support
  • 🌓 Toggle light/dark mode
  • 🚪 Log out

🆘 Need Help?

If you run into any issues:

  • Use the Contact Us option in the account menu
  • Or visit our contact page