palmER Support
Introduction

Overview

Learn what palmER AI Suite is and how it transforms emergency medicine documentation

Welcome to the palmER AI Suite user guide.

palmER AI Suite is the leading AI-powered documentation platform built by emergency physicians. palmER transforms emergency medicine documentation by reducing charting time while improving clinical quality, billing accuracy, and medicolegal protection.


Why palmER AI Suite?

Emergency clinicians today face:

  • Crippling documentation burdens
  • Complex medico-legal requirements
  • Increasing cognitive overload
  • Inadequate tools that waste time and obscure your clinical reasoning

palmER AI Suite is your AI assistant — engineered to chart faster, think sharper, and defend stronger.


What's Included?

palmER includes purpose-built tools for:

  • MDM Assistant: Transforms your input into comprehensive, defensible medical decision making documentation
  • HPI Assistant: Generates complaint and context-specific histories
  • Physical Exam Generator: Creates structured, focused physical exams based on complaint
  • Chart CheckER: Reviews your notes for completeness and defensibility before sign-off
  • ConsultER: Helps you communicate efficiently and professionally with specialists
  • palmEM AI: Gives you rapid, evidence-based clinical answers without disrupting your workflow

Who Is It For?

palmER AI Suite is built for:

  • Emergency physicians (attendings, residents, fellows)
  • Advanced practice providers (NPs, PAs)
  • Hospitalists and urgent care clinicians
  • Healthcare systems focused on quality, risk, and revenue integrity

If your work involves fast-paced clinical decision-making and documentation — palmER was built for you.


Benefits

With palmER AI Suite, you can:

  • Save up to 2 hours per shift in documentation time
  • Capture appropriate E/M levels more consistently
  • Protect yourself with documentation that clearly shows your expertise
  • Reduce burnout and improve your work-life balance

Next Steps

If you're new, start your 30-day free trial — no credit card required.